Call Accounting
Aeonix Call Accounting is a robust, feature‐rich call accounting application, delivering complete visibility into the system’s telecommunications usage. Aeonix Call Accounting allows your company to comprehensively manage telecommunications expenses by tracking all incoming and outgoing calls. The data collected can instantly be reproduced in the form of statistical reports. In addition, you can track desktop phone, softphone and mobility call records for a holistic view of all your telecommunications usage.
Aeonix Call Accounting Key Benefits
- Collect and analyze call records from multiple sources
- Reduce telecommunications expenses with complete chargeback visibility
- Generate a large variety of real-time and historical reports for statistical and operational purposes
- Integrate with corporate systems such as ERP
- Search call records to target specific activities
- Monitor Real-time fraud detection, excessive usage, and inactivity alerts
- Can handle multiple streams of information from each Aeonix server
Protect your Business from Call Frauds
Aeonix Call Accounting can help you protect your business from internal and external call frauds. An intuitive dashboard reporting tool provides concise snapshots of the system’s key performance metrics and can be configured to send an email or SMS in real-time for any suspicious call. IT managers can set up the system easily with an intuitive reporting setup tool and categorize suspicious area codes or track individual numbers to proactively prevent inappropriate telecommunications usage.
Ease of Use & Integration to Corporate Systems
The day‐to‐day operation of Aeonix Call Accounting is simple and intuitive, requiring no technical expertise. This fast, lightweight system and extensive set of reports allow you to make informed decisions for controlling enterprise usage and related telecommunications costs — all from a centralized web‐based portal. Easy access allows you to control your day‐to‐day tasks from one screen and do everything from tracing a call within a few seconds to monitoring corporate‐wide usage information. In ddition to receiving call information, Aeonix Call Accounting can transfer your company data to other systems such as those used for finance, HR and ERP.
Features List:
- User friendly and trouble‐free interface
- Multi‐switch, multi‐location
- Multi‐language and currency options
- Support of account codes and cost centers
- Organizational hierarchy levels
- Sophisticated report generator able to produce standard and custom reports
- Web‐based interface for on‐demand inquiry and reporting, anywhere
- Advanced graphical presentation of usage statistics and summaries
